Posts Tagged ‘empathy’
A Tale of Two Ads: the cost of disconnection
May 9th, 2017 by Robin Anselmi
Empathy. (Don’t roll your eyes.) People often call it a ‘soft skill’ – and the underlying implication is that ‘soft skills’ just aren’t as business critical as other skills. A few weeks ago, Pepsi found out exactly how critical this ‘soft skill’ is to business. If you haven’t heard, they launched this ad, featuring Kendall…
How to Stop Expending Too Much Effort for Too Little Return
July 27th, 2016 by Colin Pidd
Again and again, organizations are expending way too much effort, while still causing very little positive change to show for their work. More engagement surveys haven’t been the answer, so what is? Leaders need to foster the natural circumstances that make people want to do the work to create measurable results. Learn which key promises…
What Sets a Leader Apart from a Boss or Bastard?
July 6th, 2016 by Colin Pidd
Leaders, bosses, and bastards: we all know them, we’ve been them, and we’ve probably been all three at some point in each of our lives. What sets a leader apart from a boss or a bastard? Mickey and Colin dive into the distinguishing pair of features that lead in conjunction with one another:…