The Conversation Meter

Authenticity, Community, Contribution


Too often, people operate as though the only two choices in a conversation are speaking up, or staying silent. We believe that the best conversations are both fact-based and purpose-driven, and that people can learn to effectively raise and resolve issues in a way that they can be heard and generate value.

We developed the Conversation Meter to help people diagnose when conversations are on- or off-track, predict likely outcomes if the conversation continues as it is, and prescribe potential new and beneficial responses to improve outcomes.

Below, you’ll find a collection of practices, video clips, real-world examples, and other useful material to help you begin improving the quality of your conversations right away.



Using the Conversation Meter

In this short video, Jim Motroni explains how using The Conversation Meter can help make every conversation more valuable:



Moving up the Conversation Meter

When we work with people to improve their communication, we ask them to embrace the “catch and correct” game. That is, to notice when they’re below 50 on the meter, to take a breath, and to move up.




Conversation Prep Chart

Use the Conversation Prep Chart to help you understand what matters to key stakeholders and prepare for important conversations. Download the tool now, or visit Purpose Practice #2: Discovering collective purpose for more information on how to use the Conversation Meter to prepare for your next pivotal conversation.


Chart a conversation

Use the Conversation Meter recognize the decelerators and the accelerators in conversations. Download the worksheet now, or visit Authenticity Practice #1: Chart a conversation for more information on how to gauge and shift conversational quality.