Posts Tagged ‘shared value’
Some Questions on Customer Centricity
November 10th, 2014 by Jaap Jonkman
Over the past few weeks, we have been bouncing around the concept of customer centricity. Sparked by two thoughts really. The first is that many of our clients are asking for help in their becoming more customer centric. We wanted to think about what we have learned about this so far, and what we can…